Okay bat Privacy Policy — Your Data, Fully Secure

Welcome to okay bat. This Privacy Policy explains how okay bat collects, stores, and uses your personal information. By using the okaybat.com website or the okay bat mobile app, you agree to the terms set out in this Privacy Policy.

We believe privacy is a fundamental right. That's why okay bat was built from the ground up with a transparent, user-friendly privacy policy — written in plain language, free of complex legal jargon.

This policy applies to:

• Across all pages and services on the okaybat.com website
• Okay bat Android & iOS App
• When contacting okay bat via email or live chat
• During the registration process and KYC verification

Okay bat only collects the data necessary to deliver our services, ensure security, and fulfil legal obligations. We do not collect anything beyond what is required.

A) Information Provided Directly by You

Information you provide during registration, login, or the KYC process:

B) Automatically Collected Data

Certain data is collected automatically while you use okay bat:

• IP Address: Security & Fraud Prevention
• Device Information: Operating system, browser, screen resolution
• Login Time & Date: Account Security
• Gaming Activity: Betting history, win/loss records
• Transaction Data: Deposit & Withdrawal Records
• Cookie Data: Saving Sessions & Preferences

C) Information Received from Third Parties

In some cases, transaction confirmation data is received from payment gateways (bKash, Nagad, Rocket). This information is used exclusively for payment verification.

Okay bat uses your information only for specific, legitimate, and clearly defined purposes. The reasons for each use are detailed below:

• Account Management: For registration, login, password reset, and profile updates.
• Payment Processing: For confirming deposits and completing withdrawals.
• Security & Fraud Prevention: To detect unusual activity and keep your account secure.
• KYC & Age Verification: To prevent access by anyone under 18 years of age.
• Customer Support: To address your questions and complaints.
• Service Improvement: For analytics to improve the gaming experience and platform.
• Promotions & Offers: To send you relevant bonus offers based on your preferences (where consent has been given).
• Legal Compliance: For compliance reporting under applicable Bangladeshi law.

Okay bat retains your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.

Data Retention Schedule:

Once the retention period expires, okay bat securely deletes your data or anonymizes it so you can no longer be identified.

Okay bat may share your information with third parties in limited and specific circumstances. The reasons and boundaries for each case are outlined below:

When Data May Be Shared:

• Payment Providers: Only the information required to process transactions is shared with bKash, Nagad, and Rocket. Each of these providers operates under its own privacy policy.
• Game Software Provider: Anonymous session data may be shared for game operation purposes — no personal information is involved.
• Security Partners: Limited data is used for fraud detection services.
• Legal Authorities: Data may be disclosed under valid orders from Bangladeshi courts or regulatory authorities.

What is never shared:

• Selling data to advertisers or marketing companies
• Data Sharing with Competing Platforms
• Using your data for any commercial purpose without your consent
• Sharing your password or payment PIN with any third party

Okay bat uses cookies on its website. Cookies are small text files stored in your browser that help enhance your browsing experience.

Cookie Type:

• Essential Cookies: To maintain login sessions and ensure site security. The site cannot function properly without these cookies and they cannot be turned off.
• Preference Cookies: To remember your language and interface preferences. These can be turned off.
• Analytics Cookies: To understand which parts of the site are used most. These are anonymous and can be turned off.

You have full control over your personal data at okay bat. You may exercise any of the following rights at any time:

• Right to Access: You may request to know what personal information we hold about you.
• Right to Rectification: You may request corrections to inaccurate or outdated information.
• Right to Erasure: Under certain conditions, you may request that your data be deleted.
• Right to Restrict Processing: In certain circumstances, you may request that the use of your data be restricted.
• Marketing Opt-Out: You may request to opt out of promotional emails or SMS.
• Data Portability: You may request a copy of your data in a readily readable format.

Okay bat is firmly committed to keeping anyone under 18 off our gaming platform. We do not knowingly collect data from minors.

• Age is verified at registration by confirming your date of birth.
• Age is re-verified during the KYC process using a national identity card.
• If a minor's account is identified, it is immediately closed and all balances are refunded.
• If you have concerns, parents can reach us at support@okaybat.com.

Okay bat has implemented industry-leading technical and organizational measures to protect your information. Our security framework operates on multiple layers:

Technical Security:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Firewall: Advanced firewalls block unauthorized access.
• Two-Factor Authentication (2FA): OTP-based login adds an extra layer of security.
• Auto Logout: Sessions automatically time out after a period of inactivity.
• DDoS Protection: Our servers are protected against cyber attacks.

Organizational Security:

• Only authorized personnel have access to personal data.
• Staff receive regular training on data protection.
• Regular third-party security audits are conducted.
• In the event of any data breach, affected users will be notified within 72 hours.

Okay bat may update this Privacy Policy as needed. Changes may be driven by new regulations, technological updates, or improvements to our services.

• If significant changes are made, a notification will be sent to your registered email.
• Updated policies take effect from the date they are published.
• Continued use of the site after any changes constitutes your acceptance of the updated policy.
• The date of the latest update will always be displayed at the top of this page.

If you do not agree to the updated policy, you may request account closure by emailing support@okaybat.com.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us directly. okay bat is always here for you.

To contact our data protection team, please include in the subject line of your email "Privacy Request" Please write in. This helps us route your query to the right team faster.